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"The poor men seem to be all in confusion" – Sojourner Truth, negativ lust och det sublimas paradox

Syftet med uppsatsen är att med hjälp av begreppet sublimitet utveckla förståelsen för hur Sojourner Truths tal vid ett kvinnorättskonvent i Ohio 1851 fungerade argumentativt i sin kontext. För att nå en sådan förståelse gör vi en neo-aristotelisk analys och kompletterar den med en syn på talet utifrån begreppet "det sublima". Vi ser på sublimitet som ett sätt att förstå talets effekt på

How an open and encouraging approach to customer complaints can reduce churn - An experimental study focused on customer interactions in SaaS companies followed a service failure

Purpose: This thesis mainly aims to investigate how an open and encouraging approach to customer complaints can affect churn in software as a service companies. This by examining how the approach affects the presentation of complaints, dissatisfaction, negative word-of-mouth and customers repurchase intention followed by a service failure. Methodology: The thesis applies a quantitative approach c

From "thoughts and prayers" to change in structural layers? En kvalitativ fallstudie om aktivismen som följde skolskjutningen i Parkland, Florida, USA.

Studiens syfte är att analysera och förstå hur överlevande ungdomar från skolskjutningen i Parkland, Florida, 14 februari 2018, använder strategisk kommunikation i sin aktivism i försök att förändra samhälleliga strukturer kring den amerikanska vapenlagstiftningen. Ungdomarna startade rörelsen ”Never Again” vars kommunikativa strategier och retoriska medel studeras under tidsperioden 14/2 – 24/2 2The aim of this study is to analyze and understand how young victims from the school shooting in Parkland, Florida, February 14, 2018, use strategic communication in an attempt to change social structures regarding American gun laws. The young victims started the movement Never Again, whose communicative strategies and rhetorical tools during the time period 14/2 – 24/2 2018 will be studied in thi

To comprehend young people´s approach in the digital environment during the covid-19 pandemic. Risks and Opportunities.

The aim of this essay was to understand young people´s approach towards the digital environment during the covid-19 pandemic, when their physical education relocated into the digital environment and their homes. A form of teaching they have never faced before, which can be equated as almost an experiment. This one-year master thesis includes a qualitative study with semi-structured interviews. Eig

Just like a boomerang, it’s Ghana come back to you - Dumpning av elektroniskt avfall i Ghana och hur det kan placeras in i ett risksamhälle

Globaliseringen och den teknologiska utvecklingen som nya möjligheter innebär en teknologi som producerar elektroniskt avfall. Industriländerna producerar, konsumerar och tar del av förtjänsterna för att sedan olagligt transportera avfallet till utvecklingsländer. I samband med dumpning av elektroniskt avfall uppkommer risker vilka vi ämnar att undersöka. För att förstå konsekvenserna av dumpninge

From support to obligation: A content analysis of the welfare recipient's role in Swedish activation policy

This research aims to analyze the development of activation policies in Sweden from the 1990s to the present, with a particular focus on how legislative proposals and public inquiries (SOU) have redefined the perception of welfare recipients. The study investigates how recipients have been described in policy documents and how their rights and obligations have evolved. By examining these changes,

How to make decisions on software based service development in the mobile handset industry

Summary Title: How to make decisions on software based service development in the mobile handset industry. –The Rapid Model for Holistic Application Evaluation Authors: Per-Inge Andersson Patrik Dreveborn Tutors: Björn Regnell, Department of Computer Science, Lund University Robert Wenglén, School of Economics and Management, Lund University Problem formulation: Academically the questions of findi

It is easier to swallow an elephant in pieces. A way of measuring flexibility and quality. A study of DAS.

Upon marketing the system in Europe and the USA cost savings generated from reduced work force have been prevailing. Since the cost of labour is much lower in the Asia Pacific region other factors have to be stressed. The parameters of flexibility and quality assurance may however cover any initial investment in a production system. Our purpose is to value flexibility and quality in a manufacturin

It is deep in man to love the place where he believes Divinity has walked-En jämförande studie av pilgrimers platsanknytning till Via Dolorosa

Människor skapar emotionella band till vissa platser, s.k. platsanknytningar, vilka anses starka nog att påverka samt påverkas av deras identiteter. Banden har undersökts för många typer av platser, däribland religiösa platser, men det är hittills oklart vad pilgrimers platsanknytning korrelerar med och varför. Denna studie syftar därför till att jämföra katolska och evangelikalt protestantiska pi

Inclusion of youth/young adults at public libraries : A study of how public libraries in Skåne are working to include youth/young adults through projects

The aim of this master thesis is to investigate how public libraries through projects work to include the target group youth/young adults. To get an understanding of this I will examine five projects towards youth/young adults at public libraries in Skåne. The theoretical framework I have used is the four-space model. The method being used is an ethnographic content analysis of documents from the

Cultural Capital? - On the view of culture and cultural policy in Lund's application process to become Sweden's European Cultural Capital of 2014.

The aim of this Master's thesis is to examine the ways in which culture and cultural policy are being articulated in the process of Lund's application to become Sweden's European Cultural Capital of 2014. I have used Dorte Skot-Hansen's three cultural political rationalities: the humanistic-, the sociological- and the instrumental rationality, as well as and Jenny Johannisson'