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Swedish municipalities play a key role in identifying essential services and critical infrastructures at the local level. However, there seems to be a lack of systematism to the current identification process. Since the identified essential services and infrastructures are input data for further analyses, the lack of systematism has far-reaching effects. The study is intended to examine the curren

In anonymous online text-based counselling provided by social services, counsellors face specific communicative and professional challenges. Among other things, they need to ensure that they have understood the chat users correctly in order to provide relevant information and advice. The paper studies how counsellors check their understanding of users’ situations by using formulations, namely, sum

The fast growth of e-commerce and omni/multi-channel retailing brings new challenges for efficient inventory management. One such challenge concerns service differentiation across channels when upstream central warehouses satisfy both direct customer demand and replenishment orders from downstream retailers. Motivated by industry collaboration, we address this issue by developing a combined stock

Popular Abstract in Swedish Movimiento al Socialismo (MAS) bildade regering i Bolivia 2006 med Evo Morales på presidentposten, framburna av folkliga protester mot tidigare, nyliberala regimer. Morales beskrivs ofta som landets första president med bakgrund i ursprungsbefolkningen. Hans regering utlovade en radikal omställning av den nationella politiken och tillkännagav att Bolivia nu är en "pluriEvo Morales and the Movimiento al Socialismo (MAS) took office in Bolivia in 2006, riding on the wave of fierce popular protests against previous, neoliberal regimes. Morales was depicted as the country’s first indigenous president. His government promised a radical transformation of national politics and rebranded Bolivia as a “plurinational state”. Under MAS, indigenous subjectivity has moved fr

Silica has rarely been used as a seed particle material in acoustic trapping of nanoparticles. Here we use fluorescent nanoparticles, which are frequently used as a model system, to demonstrate that throughput and nanoparticle trapping efficiency can be improved by using silica seed particles as opposed to traditionally used polystyrene seed particles. The 10 times larger dipole scattering coeffic

The in-flow focusing method, introduced herein, enables rapid and straightforward measurements of the whole-channel acoustic energy of acoustic flow-through devices. The method is applied to assess the whole-channel acoustic energy and acoustophoretic efficiency frequency spectra of a bottom-actuated silicon-glass and a side-actuated glass chip. The input variables are the time-independent geometr

China has been a pioneer in including information and communication technologies for educational purposes (ICT4E) in national educational policies. Having recognized the role technology can play in education in the late 1990s, the country has by now emerged as an international leader in propagating the benefits of ICT4E. At the levels of the school and individual learner, however, ICT4E still play

Popular Abstract in Swedish Del I - "The Shift Operator on Spaces of Vector-valued Analytic Functions" består av tre artiklar som alla handlar om en viss sorts operatorer i Cowen-Douglas klassen med spektrum på enhetsskivan D, eller om man så vill, om operatorn Mz (multiplikation med z) på Hilbert rum H av vektorvärda analytiska funktioner på D. Den första artikeln, "On the Cowen-Douglas class forThis thesis consists of six articles on three different subjects in the area of complex analysis, operator theory and harmonic analysis. Part I - "The Shift Operator on Spaces of Vector-valued Analytic Functions" consists of three closely connected articles that investigate certain operators in the Cowen-Douglas class with spectrum D - the unit disc, or equivalently, the shift operator M_z

Popular Abstract in Swedish Under den senaste tiden har problematiken med klimatförändringarna debatterats livligt. För att kunna förutspå den framtida omfattningen av klimatförändringarna och vilka konsekvenser dessa kommer att ha är det ytterst relevant att känna till utbytet av växthusgaser mellan atmosfär och jordens alla ekosystem. Arktiska ekosystem är ytterst känsliga för den globala uppvärArctic ecosystems play a key role in the terrestrial carbon (C) cycle, but spa-tially explicit data on the C exchange is scarce in these remote areas. The global warming is especially dominant in the Arctic, and these areas are vul-nerable to climate change. It is therefore important to quantify and understand the processes affecting the C dynamics in these regions. In this thesis, the land-atmosp

The radiocarbon concentration of different atherosclerotic plaque fragments obtained from 20 patients in Portugal, operated in 2000-2001, has been measured in order to define the year of plaque formation. A difference of 1.8-15 yr was observed, with the mean and median both 9 yr, between the bomb-pulse date estimated with the CALIBomb software and the operation date. Stable isotope (delta C-13 and

Examensarbetets titel: Vad är service värt? Seminariedatum: 2016-01-15 Ämne/kurs: FEKH29 Företagsekonomi: Examensarbete i marknadsföring på kandidatnivå, 15 högskolepoäng Handledare: Magnus Lagnevik Syfte: Att undersöka sambandet mellan servicekvalitet och svenska flygresenärers vilja att betala en prispremie vid köp av flygresa. Metod: Med hjälp av kvantitativ metod och en deduktiv ansats däAbstract Title: What is the value of service? Seminar date: 2016-01-15 Course: FEKH29 Business administration: Degree Project in Marketing, Undergraduate Level, 15 hp. Advisor: Magnus Lagnevik Purpose: To examine the relationship between service quality and the willingness of Swedish air travelers to pay a price premium when purchasing a flight ticket. Methodology: The relationship between

Idag tillhör persondatorerna våra käraste prylar, men så har det inte alltid varit. Kring 1980, då persondatorerna slog igenom i Sverige, sågs "datafrågorna" istället tillhöra samhällets stora utmaningar, tillsammans med bland annat energiförsörjningen och miljöfrågorna. Dessa datafrågor debatterades häftigt, och i fackpressen kritiserades särskilt Sveriges Television för att ge en allde

Background: There are many theories regarding internationalisation and growth but not much is written about the subject in a combination with the online business field. As Internet actors are increasing in number, the area is interesting in several aspects. Purpose: The purpose of this study is to define important factors regarding internationalisation of online service providers. Method: A litera

Gas cooling is a technique used within the fire service to reduce the risks of the hot gaseous layer and create a better visibility. It is achieved by applying water into the gaseous layer. Successfully performing or implementing this technique is something that has not yet been accomplished in every brigade. This work has been focused on different parameters that affect gas cooling and is studie

I mars 2019 röstade EU-parlamentet igenom Direktivet om upphovsrätt på den digitala inre marknaden (”DSM-direktivet”) som medför förändringar i ansvarsstrukturen för upphovsrättsliga intrång på nätet. Direktivets kanske mest kontroversiella artikel är art 17 som behandlar ansvar för särskilda internetplattformar, så kallade ”onlineleverantörer av delningstjänster för innehåll” (”onlineleverantörerIn March 2019, the European Parliament adopted the Directive on Copyright in the Digital Single Market ("the DSM Directive") which implies changes in the liability regime of online copyright infringements. Perhaps the most controversial article in the directive is Art 17, which regulates liability on specific internet platforms, so-called "online content-sharing service providers” (

This is a qualitative study with the objective to find an understanding for how social workers who work with people affected by honor-related violence, receive and investigate the phenomenon and to illuminate their knowledge on the subject. We collected women´s stories from a source that contains authentic anonymous narratives and prepared one “story” as a vignette. It was presented accompanied wi

Instrumental paradox in church practice - the logic and dramaturgy of the support Despite recent changes in the Swedish welfare system with devaluation of income from Social Services and an invitation from government to civil society to carry out welfare tasks little research has been conducted on service users’ experience of support from civil society. The purpose of this study, was to investiga

Title: Implementing Change In Organisations: A Study on Limiting Factors for Managers in the Service industry. Purpose: The overall purpose of this study is to have a deeper understanding of how change affects employees and an organisation and what are the factors could hinder such a change. This study will draw on the theory of Change Management, in particular, the model of Prosci ADKAR. Method