Exploring the influence of online traveller information services on the use of public transport by older people and people with functional limitation : A mixed methods approach
This paper presents findings on the role of online traveller information services in regional public transport for olderpeople and people with functional limitations. An explanatory mixed methods design was used. A quantitative questionnairestudy of the target group’s need of traveller information and use of online traveller information services provided the basisfor a qualitative focus group stud
