Use of cookies

Lund University uses cookies to ensure that the website functions properly and to improve your experience.

Read more in our cookie policy

Search results

Filter

Reset filter

Filetype

Your search for "fc 26 coins Buyfc26coins.com is EA Sports official for FC 26 coins Their customer service is very responsive..jJzh" yielded 46543 hits

LL SMMX11 eng HT24 rev 240509 0

Namnlös Reading list for Introduction to service management, (SMMX11) 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2023-05-24, latest revised 2024-05-09. The reading list is valid from 2024-05-09. Ashforth, Blake E. & Humphrey, Ronald H. (1993). Emotional labor in service roles: the influence of identity, Academy of Management Review, 18(1), p. 88-115

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-05/LL_SMMX11_eng_HT24_rev_240509_0.pdf - 2026-04-30

LL SMMX11 eng HT24 rev 240509

LL_SMMX11_eng_HT24_rev_240509 Reading list for Introduction to service management, (SMMX11) 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2023-05-24, latest revised 2024-05-09. The reading list is valid from 2024-05-09. Ashforth, Blake E. & Humphrey, Ronald H. (1993). Emotional labor in service roles: the influence of identity, Academy of Management Re

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-06/LL_SMMX11_eng_HT24_rev_240509.pdf - 2026-04-30

Customer Adoption of Data-Driven Services: A Model for Customer Prioritization

Background In the latest years, developments in technology has created new opportunities within the area of after-sales services. Examples of such developments are the Internet of Things and Big Data, which can be used e.g. for predictive maintenance. Combined, the developments imply that there is potential gain for an OEM in using the IoT, Big Data and a transformed business model in their a