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The Versatile Touchpoint: User-Generated Content Reshaping theCustomer JourneyAUTHORS1, Affiliation; 2, Affiliation; 3, Affiliation; 4. AffiliationKeywordsIntroductionCustomer Journey; User Generated Content; Social Media; Touchpoint; Brand PublicsIn this study we seek to unravel the emergence of a touchpoint that has become ubiquitousthroughout the customer journey due to social media. We are esp
This dissertation attempts to answer the question of why the 2003 armed conflict against Iraq received such varied support within the United States, the United Kingdom, Australia, France and Spain. This is achieved by introducing a model in which the support for armed conflict is connected to elite persuasion operating in particular contexts. This model is tested in a comparative study, using inte
This paper intends to investigate the impact of the two-sided market effect with nearby theories, the importance of customer loyalty and customer relationship management in the newspaper industry. It takes its theoretical references from academic research literature and interviews with the focus on customer loyalty and customer relationship management in the two-sided market environment. The resu
Sustainability in Housing First-pilotsThe Housing First service in Helsingborg (Sweden) started as a pilot project in September 2010. The evaluation that we carried out during the services first years showed positive results, including a high housing stability rate. The results of the evaluation became important arguments when the city of Helsingborg decided to make the Housing first project to a The Housing First service in Helsingborg (Sweden) started as a pilot project in September 2010. The evaluation that we carried outduring the service first years showed positive results, including a high housing retention rate. The results of the evaluation becameimportant arguments when the city of Helsingborg decided to make the Housing first project a permanent part of their social housingprogra
MILJÖVETENSKAP Preliminärt schema 181001 Kurs: Tillämpad Miljövetenskap Kursansvarig: Håkan Wallander Lärare: Håkan Wallander (HW), Radhlinah Aulin (RA), Per-Erik Isberg (PEI), Deniz Koca (DK), Johanna Alkan Olsson (JAO) Lokaler: Vitmossan, Ekologihuset, Sölvegatan 37, se karta över kurslokaler Litteratur: Studieteknik: Läs om studieverkstaden Studenträttigheter: Läs om dina rättigheter och skyldi
https://www.cec.lu.se/sv/sites/cec.lu.se.sv/files/schema_mven14_2018x.pdf - 2026-05-17
MILJÖVETENSKAP Preliminärt schema 181001 Kurs: Tillämpad Miljövetenskap Kursansvarig: Håkan Wallander Lärare: Håkan Wallander (HW), Radhlinah Aulin (RA), Per-Erik Isberg (PEI), Deniz Koca (DK), Johanna Alkan Olsson (JAO) Lokaler: Vitmossan, Ekologihuset, Sölvegatan 37, se karta över kurslokaler Litteratur: Studieteknik: Läs om studieverkstaden Studenträttigheter: Läs om dina rättigheter och skyldi
https://www.cec.lu.se/sv/sites/cec.lu.se.sv/files/schema_mven14_2018x_0.pdf - 2026-05-17
Postadress: Box 117, 221 00 Lund Besöksadress: Sandgatan 13A, Gamla Kirurgen, 223 50 Lund Telefon: 046-222 00 00 Fax: 046-222 44 11 E-post: info@sam.lu.se Webbadress: www.sam.lu.se Ett universitet i världsklass som förstår, förklarar och förbättrar vår värld och människors villkor. Strategi för Samhällsvetenskapliga fakulteten 2021–2026 Fakulteten ska attrahera och behålla engagerade studenter och
https://www.sam.lu.se/internt/sites/sam.lu.se.internt/files/2021-02/strategi_for_sfak_2021-26.pdf - 2026-05-17
Postadress Box 52, 221 00 LUND Besöksadress Allhelgona kyrkogata 14, Lund (Eden) Telefon 046-222 89 48, 046-222 00 00 Fax 046-222 40 06 E-post douglas.brommesson@svet.lu.se Webbadress www.svet.lu.se Fakul te tss tyre lsen Utvecklingsplan för forskarutbildning i statsvetenskap vid Statsvetenskapliga institutionen Bakgrund Den föreliggande utvecklingsplanen är ett resultat av den utvärdering som for
The remarkably thin transparent wing membranes in tiny wasps may appear to have a simple structural design, but hide a largely unexplored complex of micro-morphological features that serve aerodynamics and may also function in visual signaling. I found that when such small transparent wings are viewed against a dark background they display vivid structural color patterns due to thin film interfere
This thesis aims to shed light on the impact of the so-called Pay as You Save® (PAYS ®) or on-bill programmes for energy efficiency improvements in the building sector. These programmes are based on an innovative financing model that was developed to overcome several barriers to the up-take of energy efficiency measures by households and businesses. From the consumer’s side, these barriers include
MILJÖVETENSKAP Preliminärt schema 170509 Kurs: MVEN03 - Miljövetenskap: Analys och metodik, 15 hp HT 2017 Kursansvarig: Nina Reistad NR nina.reistad@fysik.lth.se Lärare: Sofia Hydbom SH sofia.hydbom@biol.lu.se Estelle Larsson EL estelle.larsson@med.lu.se Per Erik Isberg PEI per-erik.isberg@stat.lu.se Pål Axel Olsson PAO pal_axel.olsson@biol.lu.se Martijn van Praagh MVP martijn.van_praagh@mv.lu.se
https://www.cec.lu.se/sv/sites/cec.lu.se.sv/files/mven03_schemamall_mv_ht17_v1.pdf - 2026-05-17
To satisfy customers’ desires with a maintained efficiency of the production process is a challenge for many house construction companies. Houses are one-off projects with a production process characterized by variability and complexity that often lead to unpredicted costs. Prefabricated component solutions could possibly solve these issues through modularization, mass customization and delayed pr
Parkinson’s disease is a progressive neurodegenerative disorder. Since the motor manifestations of the disease is associated with the loss of dopaminergic (DAergic) neurons in the substantia nigra pars compacta, cell replacement therapy is a promising approach for treatment. Although several different cell types have been used in clinical trials, with the recent findings of somatic cell nuclear tr
Homelessness has increased significantly in Sweden since the early 1990s. A national survey of homelessness in 2023 showed that 27,383 people were in one of the four homelessness situations that are used in Sweden, namely 1) Acute homelessness, 2) Institutional and supported housing, 3) Long-term housing organised by the municipality and 4) Short-term accommodation arranged on one’s own. These homHomelessness has increased significantly in Sweden since the early 1990s. A national surveyof homelessness in 2023 showed that 27,383 people were in one of the four homelessnesssituations that are recognised in Sweden, namely: (a) acute homelessness; (b) institutional orsupported housing; (c) long-term housing organised by a municipality; and (d) short-termaccommodation arranged by people themselv
Popular Abstract in English Parasites and their host organisms have engaged in a desperate battle over millions of years to evolve strategies that enable continued survival of their respective species. Parasites require some key metabolites to be able to survive and reproduce inside the host that often results in damage to host, while host organisms attempt to limit or prevent this damage by severHaemosporidia is a well-studied group of parasites, which infect mammals, reptiles and birds and use blood sucking vectors for their transmission. By conducting natural population studies and experimental infections, We have been able to detect and quantify Haemosporidia from avian blood to investigate how these pathogens affect their avian hosts. We have used life history data of two long-term lo
