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Syftet med denna uppsats är att identifiera och analysera problematiska aspekter som nya chefer inom tjänsteverksamheter ställs inför vid inträdandet i en chefsroll och under den första tiden som chef. Vi har i denna uppsats valt att genomföra en litteraturstudie där vi ställer existerande forskning inom två områden; tjänstesektorns särdrag och omställningen för nya chefer, i relation till forskni
Climate change is a global threat to human and animals’ well-being on Earth. The threat of climate change has been known for over 30 years and it is now a fact that humans are the main contributing factor to it. Despite this, in 2022 it is no longer an abstract phenomenon, but our reality. One of the reasons why so little has been done to save the environment is people’s lack of or insufficient kn
The modern society is getting more and more digitalized and the concept Internet of Things is growing. The data being collected and digital services require a place to be accessed and sold, thus setting the demand for a new kind of marketplace; an online IoT focused marketplace. The large EU supported open source platform for Smart Solutions, FIWARE, has created such a marketplace, namely the Busi
A growing number of firms are voluntarily starting to implement measures with the aim to reduce their corporate greenhouse gas emissions. This paper analyses sustainable travel mode incentives for the case of a travel-intensive professional service firm. The aim is to evaluate the relationship between hierarchical status and travel intensity, and the effectiveness of incentivising employees using
The issue of food waste is a growing global problem having social, environmental and economic consequences. Over the recent years, this issue has received attention at International, national, regional and local levels. One such example is the case of Malmö which, in their Sustainable food policy has identified food waste as one of the key areas to reduce Greenhouse gas emission down to 40% of 200
A fundamental precept of geochemistry is that arsenate coordinates at mineral surfaces in a predominately bridging-bidentate fashion. We show that this is incorrect for the model system, arsenate adsorbed at the surface of goethite (alpha-FeOOH), using a combination of XRD, EXAFS, and IR spectroscopic results. We report the crystal structure of pentaamminecobalt(III) arsenate, which consists of mo
Populations of European starlings have declined over large parts of northern and western Europe during the last 20 years. It has been suggested that reduced availability of pasture in the agricultural landscape was one reason for this decline. To investigate this, breeding colonies for starlings were established in southern Sweden, in agricultural landscapes with different availabilities of pastur
What we generally are lacking within the field of research regarding complaint management is a more niched knowledge about its usability and potential to foster competitive capability within a specific industry. The thesis main objective is the hotel industry and we have found a knowledge gap regarding how service recovery can foster a hotels competitive capability. Our purpose is to describe and
The environmental impact of poultry mainly arises from their feed. Therefore, this study aimed to investigate the environmental impact of three Swedish poultry feeds and identify how their environmental performance could be improved. This was done with the method of life cycle assessment where the environmental impact categories of, climate change, acidification potential, eutrophication potential
Each year children and adults are injured in accidents caused by chemicals, usually due to incorrect use of the products. Studies have shown that children are more sensitive to chemical products and injuries that occur during childhood could cause lifelong consequences. In order to prevent accidents caused by chemicals it is important to label and package these products appropriately in accordance
Purpose We aim to investigate how professionals make sense of the culture in the context of PSFs and how they engage in organizational and professional identification. Methodology The researchers look into the sensemaking processes professionals attach to organizational culture from a symbolic interactionism tradition, while from a critical perspective challenging the mainstream assumptions about
Donated food is often fully edible, but improper handling can pose risks to food safety. The aim of this study is to investigate volunteers' knowledge of food safety within organizations that handle donated food and to identify areas for improvement without increasing the administrative burden. A qualitative method was used to gain a deeper understanding of volunteers' experiences and perc
Purpose: This thesis aims to investigate how customers’ pre-existing brand loyalty influences their perceptions of four characteristics – Perceived Usefulness (PU), Perceived Ease of Use (PEoU), Perceived Trustworthiness (PT), and Perceived Human-likeness (PH) – of AI chatbots used in customer service. In turn, we strive to examine how those perceptions affect overall customer satisfaction towards
Due to rapid urbanization and industrialization, cities have been seen as one of the main contributors to climate change and its negative impacts in recent decades. Many of the Nordic countries have experienced an increased number of torrential rains and floods in recent years, resulting in both property and environmental damage as well as possible negative effects on the well-being of citizens. E
There is scientific consensus today on the importance of local climate work. Many studies have investigated the mechanisms behind effective climate work and what makes some cities and large municipalities the frontrunners in driving progressive climate agendas. While this area of local climate work is well researched there is little research about how climate work looks like in small (non-rural) m
South Korea’s veterinary market has shown strong growth over the recent years. The key drivers of this growth include: Increasing pet ownership, urbanisation and a shifting societal view on pets as family members. This shifted view is what’s called a humanisation of pets. The purpose of this thesis is to analyse and describe the potential market demand for a service offering aimed at supporting ve
Air pollution is a global problem that causes major impacts on health and the environment. To protect the environment and health, the European Union has been implementing revised poli-cies on air quality. The revised Ambient Air Quality Directive introduces stricter air quality standards. The aim of this study is to identify Swedish municipalities where the new and exist-ing air quality standards
Year in Review Archives - The Raoul Wallenberg Institute of Human Rights and Humanitarian Law Skip to content Search for: Search Button Home About Us Who We Are Our History About Raoul Wallenberg Our Theory of Change Staff Opportunities Annual Reports Whistleblower Our work What we do Multi-Disciplinary Research Higher Education Strategic Advice and Analysis Outreach Evaluation of Programme Work M
https://rwi.lu.se/blog-tags/year-in-review/ - 2026-07-17
Microplastics (MPs) are ubiquitous anthropogenic particles that accumulate in coastal zones, sediments, and the water column. The exposure of organisms to MPs in these habitats may depend on foraging strategies and landscape characteristics. This study compared MP contamination in the feces of waterbirds from two trophic groups: benthivores (American oystercatcher Haematopus palliatus; white-backe
Objective To delineate organ-specific and systemic drivers of metabolic dysfunction-associated steatotic liver disease (MASLD), we applied integrative causal inference across clinical, imaging, and proteomic domains in individuals with and without type 2 diabetes (T2D). Methods Bayesian network analyses and complementary two-sample Mendelian randomization were used to quantify causal pathways link
