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Syftet är att klargöra den roll CRM kan spela för en materialisering av kundkapitalet samt att fastställa vilken form en eventuell redovisningen av kundkapitalet bör ta. Uppsatsen skrivs utifrån en deduktiv ansats och genomförs med en kvalitativ metod. Materialet till den kvalitativa undersökningen har samlats in genom elva expertintervjuer via mail samt en djupintervju. Gapet mellan marknadsvärde

This study aims to understand the circumstances needed for diffusion of the innovation Basta. By doing a case study of the establishing of FUNK in Gothenburg, I wanted to find explanations for successes and failures in the diffusion process, and see what role the goal of empowerment played in this process. I found that the innovation Basta has a high degree of relative advantage and compatibility

ABSTRACT Author: Jessica Gustafsson Title: Between two worlds – to be young, female and immigrant in Sweden today Supervisor: Norma Montesino Assesor: Christina Erneling The purpose of this study was to investigate how young immigrant woman see and describe their everyday life and find out if the life as a newly arrived immigrant is as problem filled as the previous research indicate. The study

A measure of coherence is said to be truth conducive if and only if a higher degree of coherence (as measured) results in a higher likelihood of truth. Recent impossibility results strongly indicate that there are no (non-trivial) probabilistic coherence measures that are truth conducive. Indeed, this holds even if truth conduciveness is understood in a weak ceteris paribus sense (Bovens & Har

This article compares Swedish social workers, teachers, and journalists’ experiences of workplace violence. It addresses similarities and differences between the three professional groups in terms of who exposed them to workplace violence, what it was about, and what triggered it. The article is based on an online survey study, and the findings suggest that consumer-related violence from target gr

We investigate the persistance of embedded eigenvalues under perturbations of a certain self-adjoint Schrödinger-type differential operator in L2(R; Rn), with an asymptotically periodic potential. The studied perturbations are small and belong to a certain Banach space with a specified decay rate, in particular, a weighted space of continuous matrix valued functions. Our main result is that the se

A collaborative action research initiative was conducted in collaboration with professionals in a set of clinical research and development networks in a local health care system in Sweden. This is an examination of the interaction between engaging in collaborative action research practice and the power of tradition in health care. From observations and interviews with the coordinators of the netwA collaborative action research initiative was conducted in collaboration with professionals in a set of clinical research and development networks in a local health care system in Sweden. This is an examination of the interaction between engaging in collaborative action research practice and the power of tradition in health care. From observations and interviews with the coordinators of the netw

Colour–magnitude diagrams (CMDs) are powerful tools that might be used to infer stellar properties in globular clusters (GCs), for example, the binary fraction and their mass ratio (q) distribution. In the past few years, observations have revealed that q distributions of GC main-sequence binaries are generally flat, and a distribution characterized by a strong increase towards q ≈ 1 is not typica

Massive multiple-input multiple-out (MIMO) technology is vital in millimeter-wave (mmWave) bands to obtain large array gains. However, there are practical challenges, such as high hardware cost and power consumption in such systems. A promising solution to these problems is to adopt a hybrid beamforming architecture. This architecture has a much lower number of transceiver (TRx) chains than the to

We study the problem of obtaining lower bounds for polynomial calculus (PC) and polynomial calculus resolution (PCR) on proof degree, and hence by [Impagliazzo et al. '99] also on proof size. [Alekhnovich and Razborov'03] established that if the clause-variable incidence graph of a CNF formula F is a good enough expander, then proving that F is unsatisfiable requires high PC/PCR degree. We further

The development of environmental certification schemes has increased rapidly during the last twenty years and are often used as benchmarks during design of new buildings or reconstruction. However, for management of our existing buildings the members of Sweden Green Building Council request for clear guidelines and a certification scheme. Therefore, a new certification scheme called Miljöbyggnad i

EU har sedan 2013 begränsat användningen av tre neonikotinoider i grödor som är attraktiva för bin. En stor del av den kunskap vi har idag om hur bin påverkas av neonikotinoider kommer från laboratoriestudier av framförallt honungsbin som har matats med växtskyddsmedel. I ett forskningsprojekt har forskare från Lunds universitet och SLU i samarbete med Jordbruksverket undersökt hur ett växtskyddsm

Primitive, neonatal and adult erythroid cells have been previously shown to have an active pentose phosphate pathway (PPP) that fuels various processes. However, it is unclear whether the PPP plays a role during the emergence of erythroid progenitors from hemogenic endothelium (HE). In this study, we explored PPP and its genetic regulation in developmental erythropoiesis. We induced hematopoietic

There is growing evidence that the hydrodynamic gradient expansion is factorially divergent. We advocate for using Dingle's singulants as a way to gain analytic control over its large-order behavior for nonlinear flows. Within our approach, singulants can be viewed as new emergent degrees of freedom which reorganize the large-order gradient expansion. We work out the physics of singulants for long

Interventional cytology was first introduced in Sweden in the late 1940ies by Sixten Franzén at the Karolinska University Hospital in Solna, Stockholm. In the early 1950ies, Nils Söderström started using the technique at the University Hospital in Lund. Cytology was successively established as common practice at the pathology departments in Sweden, and e.g. Solna and Lund today have a high rate of

Preschool children's learning isthe subject of this study. Three children aged 4, 5 and 6 participated. The data consist of individual interviews with the children before and after the intervention and a videotaped intervention. Our results show that children seem to see a whole as something that is not cut into pieces, no matter what it looks like. They do not necessarily refer to the whole when

Forty-two chapters have been structured according to the toxicities in cancer entities, and the late effects and follow-up proposals have been discussed by European and American authors. Cancer diseases in children, adolescents and young adults are treated within specific treatment protocols and can produce different late effects that will have to be cared for by specific follow-up recommendations

This thesis deals with the modeling of structured signals under different sparsity constraints. Many phenomena exhibit an inherent structure that may be exploited when setting up models, examples include audio waves, radar, sonar, and image objects. These structures allow us to model, identify, and classify the processes, enabling parameter estimation for, e.g., identification, localisation, and t