From Scroll to Heart - Exploring Consumer Engagement on TikTok through Brand Personification Strategies
Purpose: This study investigates the impact of personified brand strategies on consumer engagement on TikTok, a popular social media platform. The research explores how global consumer brands utilise brand anthropomorphism, with a distinction among brand ambassadors, brand spokespersons, and user-generated content (UGC), to engage with consumers on TikTok. Methodology: A quantitative content anal
